After placing my order, when does it ship? Expand Orders placed on weekdays after 11am EST ship the NEXT business day. Are orders placed on the weekend shipped same day? Expand We are closed on weekends and observe ALL national holidays. All orders received during closed hours will be shipped the NEXT business day. Can I receive a package on Sunday? Expand Fedex and Post Office does not deliver on Sunday. How do I get a Refund for a Return? Expand Return Authorizations are required for refunds. Contact info@kettcosmetics to acquire an RA. Refunds will be issued when returned product is received. Customer is responsible for return shipping. Share this:FacebookTwitterPinterestLinkedIn